PRIVACY POLICY
Welcome to our web site www.starwhisperhair.com.
Please read our Privacy Policy carefully, as it applies each time you access the web site and decide to navigate through it and use its services, regardless of whether or not you purchase products. This Privacy Policy provides you with all information that is useful for understanding how we collect and use the information identifying users of starwhisper.eu.
We highly value our customers and their privacy. Our privacy policy is to respect and protect the privacy of our customers. Your personal information is safe with us. All personal information collected on this site is kept strictly confidential and not sold, reused, rented, disclosed, or loaned. Your personal information is used exclusively for the purpose of fulfilling your order and making your buying experience a success.
If you’re under 18 years old, ask your parents or guardian before ordering please.
Legal purchase age
If you are under 18, we require that you inform a parent or guardian about our Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before placing an order with us. Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14.
Optional or mandatory provision of data
Providing STAR WHISPER with your personal data, which is requested at various collection times, may be necessary to carry out the purposes indicated in the appropriate information, or this may be optional.
The mandatory or optional nature of such provision is specified by the symbol(*) which is placed alongside information which is mandatory.
Any refusal to provide STAR WHISPER with such data when this is marked mandatory renders it impossible to pursue the main purpose of that collection: such refusal could, for example, make it impossible for STAR WHISPER to perform the purchase agreement, or to provide other services that are available on starwhisper.eu.
Your rights
You always have the right to obtain confirmation from us as to whether or not personal data concerning you was processed, even if it has not yet been recorded, and to be communicated such data in an intelligible form.
You also have the right to obtain information from YOOX about the source of your personal data; the purpose and method of processing your personal data; the logic applied for processing performed with the aid of electronic tools, identification details of the data owner and controllers, an indication of the subjects or categories of subject for which personal data may be communicated or which could become known by people acting as, for example, data controllers. All of this information is contained in this Privacy Policy.
Furthermore, you always have the right to obtain from us:
a) an update, correction, addition of your personal data;
b) the cancellation, conversion to an anonymous form or blocking of any personal data that was processed in violation of the law, including data which it is not necessary to store for the purposes for which said data was collected or subsequently processed;
c) an attestation that notice of the operations indicated in letters a) and b) was given, including as concerns their content, to those people whose data was communicated or disseminated, except in the event that such measure proves to be impossible or entails using means which are clearly disproportionate with regard to the right protected.
You nevertheless have the right to object, in part or in full:
a) for legitimate reasons, to the processing of personal data concerning you, even if it is pertinent to the purpose for which it was collected;
b) to the processing of personal data concerning you for the purposes of sending advertising or direct marketing materials, or for completing market research or commercial communications activities.
You may exercise your rights freely and at any time, by sending a written request to us using the following email address: info@starwhisper.eu. In order to guarantee that your personal data is always accurate, up-to-date, pertinent and complete, please inform us of any changes that have occurred, selecting “privacy” as the subject.
The following are the principles on which our privacy policy is based:
1. processing data exclusively for the purposes and according to the methods illustrated in the information presented when the data was collected;
2. only using the data for purposes in addition to those for which it was specifically released when the user has expressly consented;
3. only providing access to data to third parties for purposes which are essential for performing the service requested and within the context of appointing a data controller; not communicating data, assigning it or transferring it to third parties for their own specific processing unless the users have been informed in advance and have given their consent;
4. responding to requests for cancelling, changing or adding the data provided, opposing the processing of data for the purposes of sending commercial and advertising information;
5. insuring proper and lawful data management, safeguarding the privacy of users, as well as applying appropriate security measures to protect the confidentiality, integrity and availability of the data provided.
Processing your personal data
Your personal data is processed using primarily electronic and telematics means by STAR WHISPER and by other parties who, having been appropriately selected for their reliability and expertise, perform operations which are instrumental to pursuing purposes that are strictly related to use of the web site, its services and to the purchasing of products through the web site.
Generally, the data is processed to perform the following services, which are available by accessing our site:
registration or subscription to services offered by us;
order fulfilment and related activities;
management of payments;
management of your requests: technical, of a commercial nature, regarding the progress of your orders, as well as requests for information in the broader sense;
making contact with our service professionals;
sending, upon your consent, and for marketing purposes, commercial communications through various channels, both electronic and telematics, as well as using traditional methods (paper-based mail, telephone). We remind you that, the owner may use data to send e-mails advertising its own products and services that are similar to those already purchased, unless such use is denied;
sending, upon your consent, for profiling purposes to improve your navigation experience on the site, commercial proposals which are in line with your interests.
In processing data which could directly or indirectly identify you, we seek to follow a principle of strict necessity. Therefore, we have configured the site in such a way that your personal data is reduced to a minimum: therefore, the processing of your data is excluded when the purposes pursued in the individual cases can be achieved through the use of anonymous data (such as, for example, market research aimed at improving services) or through other means which allow the person concerned to be identified only in case of necessity or at the request of the authorities or police forces (such as, for example, for data relating to traffic and to your presence on the web site, or to your IP address).
Your data will be communicated to third parties only with your express consent, except in cases where communication is mandatory by law or is necessary for the purposes prescribed by the law to pursue purposes for which the consent of the interested person is not requested; in these cases, data may be made available to third parties that will independently process it, and only for the aforementioned purposes (for example, in the case of a request made by the police or judiciary, or other competent entities, or to perform obligations deriving from the contract entered with you.
Any processing purpose other than the one specified for which you have provided your personal data shall be demonstrated in the information and shall only be pursued by us upon obtaining your express consent.
There are, moreover, processes for which the legislation provides for excluding consent: for example, we inform you that we may process your personal data without obtaining your consent when this is needed to perform a legal obligation or when this is necessary to perform the obligations that have been contractually assumed towards you.
Lastly, we inform you that your personal data will not be transferred abroad to countries that do not belong to the European Union, or which do not provide adequate levels of personal protection. In the event this is necessary to provide you with services, or to enter into a contract with us to purchase products, we assure you that the transfer of your personal data to countries which do not belong to the European Union or which do not provide an adequate level of protection shall be performed only prior to the signing by us and said parties of specific contracts in accordance with the applicable law and regulations.
We may end up processing personal data of third parties which has been directly communicated to us by our own users, for example in the case where a user has purchased a product to give to a friend, or when the party paying the price to purchase the product is different from the party for whom the product is intended, or even when the user intends to inform a friend of a service on starwhisper.eu or of a sales offer of a particular product.
On these occasions, we will take steps to deliver the information to the third party, but you are still responsible for obtaining the consent of the person whose data is indicated prior to communicating it to us and to informing said party about this Privacy Policy, because you will be the sole party responsible for communicating information and data relating to third parties, without them having expressed their consent or for any use by them which is incorrect or contrary to law. We inform you that these parties’ consent is not necessary when the data is communicated to us to enter the contract, with us, in favor of the third party.
Parties that may process your personal data
We have decided to use third parties to process your personal data for certain activities. Third parties who perform these operations have been appropriately selected and have the experience, capacity and reliability, and offer a suitable guarantee that they will fully comply with the current provisions on processing, including the data security profile.
These third parties have been appointed “data controllers” where necessary, and perform their activity according to the instructions given by us, and under its control. We periodically verify that the controllers have performed the tasks assigned to them in a timely manner and that they continue to provide appropriate guarantees that the provisions on the protection of personal data have been fully respected.
Your data is then processed by the individuals in charge of the specific services; the class of agent that performs these activities is dependent on the purposes for which the data was provided, and is always indicated in the information presented to you when your personal data is released.
Security measures
We adopt adequate security measures to reduce to a minimum the risks of destruction or loss, including accidental – of data, unauthorized access or unapproved processing or processing which does not conform to the purposes of collection indicated in our Privacy Policy.
However, we may not guarantee to its users that the measures adopted for the security of the site and the transmission of the data and information on the site limit or exclude any risk of access without consent, or dissemination of data by devices belonging to the user: we advise you to make sure that your computer is equipped with adequate software to protect against the transmission in data networks, whether through input or output (such as updated antivirus systems) and that your Internet service provider has adopted suitable measures on network data transmission security (such as, for example, firewalls and spam filters). On starwhisper.eu, every purchase is made with the utmost security thanks to the use of the most advanced technological and coding systems (SSL).
Link to other web sites
Our site contains links to other web sites which may not have any connection to us. We do not control nor does it perform monitoring operations on these web sites and their content. We may not be held liable for the content of these sites and for the rules adopted by them, including with regard to your privacy, and to the processing of your personal data during your navigation activity. We ask that you thus pay attention, when you connect to these sites through the links on our site, and that you carefully read their conditions of use and privacy policies. Our Privacy Policy does not apply to third party web sites. Our site provides links to these sites only to facilitate a user in his/her search and navigation, and to facilitate hypertext links to other sites. Activating the links does not constitute any recommendation or suggestion by us to access and navigate to these sites, nor does it provide any guarantee as to their content, services or the goods provided and sold by them to Internet users.
Applicable law
This Privacy Policy is regulated by Bulgarian law.
Modification and updates to the STAR WHISPER Privacy Policy
We may modify or simply update all or part of the site’s Privacy Policy, including in consideration of the modification of legal rules or regulations which govern this subject area and protect your rights. Changes and updates to the Privacy Policy will be notified to users on the Home Page as soon as they are adopted and will be binding as soon as they are published on the web site. Therefore, please access this section regularly to check on the publication of the most recent and updated Privacy Policy.
COOKIE POLICY
Acceptance Procedures
As specified in the brief notice indicated in the banner, you may give your consent to the use of cookies simply by clicking on the “OK” key, and closing the banner with the “X” key, scrolling down the page or clicking on any element of the content within the site’s pages. Continuing to navigate upon exiting this cookie policy without specifically choosing to manage permissions is equivalent to granting consent to the use of all cookies.
What is a cookie and what is its purpose?
A cookie is a small file that is sent to the browser and saved on your device when you visit a website like www.starwhisper.eu.
Cookies allow the site to function efficiently and improve its services, in addition to providing information to the site owner for statistical or advertising purposes, primarily to personalize your navigation experience by remembering your preferences (for example, remembering the language and currency you set, in order to recognize you at the next visit, etc.).
TYPE OF COOKIES AND FUNCTION
Navigation Cookies
From the first access these cookies allow the website to function correctly and allow you to view content on your device by recognizing the language and market of the country from which you’ve chosen to connect. If you are a registered user, they will allow you to be recognized and to access the services offered from the dedicated areas. Navigation cookies are technical cookies and are needed for the functioning of the website.
These cookies allow, based on your express request, for you to be recognized when you subsequently access the website, so that you do not have to enter your information each time (for example: “Remember me”).
Functional Cookies
If you have added items into your Shopping Bag and closed the session without completing the purchase and without eliminating those items, these cookies allow you to continue the shopping experience the next time you access the website (within a limited period,) finding the same articles that were selected.
Functional cookies are not essential to the functioning of the website, but rather improve navigation quality and experience.
Analytical Cookies
These cookies are used to collect data in an anonymous and aggregate way, to prepare statistical analyses on the navigation methods of our website’s users. We treat the results of these analyses anonymously and exclusively for statistical purposes only.
Marketing and Profiling Cookies
These cookies are aimed at creating user-related profiles to send commercial messages that meet the preferences shown during the visit, or to improve your navigation experience: while you navigate on our website, these cookies are useful for showing you products of interest to you or which are similar to those you have viewed.
Third party cookies are those that have been sent by our trusted third party companies. These cookies allow you to be provided with our commercial offering on other affiliated websites (retargeting). With third party cookies we do not have control of the information provided by the cookie and we do not have access to this data. This information is entirely controlled by third party cookies as described in the respective policy.
Social Network Cookies
These cookies are necessary to allow your social account to interact with our website. For example, they are used to express your appreciation and to share it with your social networking friends. The social network cookies are not needed for navigation. For more information on the policies regarding the use of social network cookies, it is possible to consult the respective privacy and cookies policies.